Validate Your Account Now
- Don't let it get closed!

By law, verification of your identity and bank documents is required before you may withdraw funds from your account. If this isn't completed within 30 days, your account will be frozen. Learn more about the regulation requirements.

Submit your documents now

A valid driver's license, national identity card or passport can be used for your ID. Please make sure the following are fully visible and legible: name, photo, address, date of birth, and expiration date.

Upload your ID:

Upload your RIB
(used only for withdrawing your winnings):

Message (optional):

How to capture your documents

Your ID and RIB can be captured for instance with a digital camera, mobile phone camera, or scanner.

In addition, you may be able to get digital versions of your RIB directly from your bank's web site or ATM.

Other ways to submit your documents include email, fax and postal mail.


Be sure to include your File ID: D00000001

 

Email

Don't make any one email larger than 10 megabytes. Click on the email address below or copy it into your webmail message.

Email address:

 

Fax

Make sure documents are clearly legible as quality will be affected during transmission.

Please include our fax cover sheet.

Fax Number:

 

Postal Mail

Allow 2-6 weeks for delivery.

Please include our Postal Cover Sheet.

Address:

 

Help

If you have any questions, try our frequently asked questions page.

Questions

If you have any questions or concerns regarding the validation process, please don't hesitate to contact our Customer Support team.